Discover timeless flowers for life’s big chapters.
Delivery & Self-Collection
At Dawn Q, we want your flowers to reach you fresh and fuss-free.
- Delivery Hours
- Mon–Sun: 10am-4pm/ 2pm-6pm/ 4pm-8pm
- Sun & Public Holidays: 10am – 6pm
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Same-Day Delivery
Place your order before 2pm on weekdays and enjoy free same-day delivery across Singapore. Order before Saturday for deliveries on Saturday and Sunday.
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Free Standard Delivery
No hidden costs — all our bouquets and arrangements include free delivery, except to Sentosa, Changi Airport and Tuas. Additional $10 surcharge for delivery to these locations.
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Express Requests
Need flowers at a more narrow time frame? Let us know — we’ll do our best! A small surcharge of $20 will apply. Our earliest delivery for the day is 10am to 11am, only for orders place a day in advance.
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Self-Collection
Prefer to pick up your flowers yourself? Choose “Self-Collection” at checkout. Our location is 62 ubi road 1 #08-08 S408734 Oxley Bizhub 2.
Timing: 11am 1pm to 2pm to 4pm weekdays, 11am to 1pm Saturday, no collection on Sundays.
Our Promise & Policies
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Freshness First
Every arrangement is crafted with love and care. Sometimes, due to seasonality, we may replace a flower or filler with a similar one of equal or greater value — but we’ll always keep the overall look and feel you chose.
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Refunds & CancellationsWe do not accept any order cancellations.
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Damaged or Wrong Orders
If something isn’t right, please contact us within 2 hours of delivery with photos. We’ll arrange a replacement or refund if applicable — your happiness matters to us.
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Customer Responsibility
Please provide accurate delivery details. If no one is available to receive the flowers, we’ll leave them at the door/concierge where possible. Re-deliveries will incur additional $15 charge.
✨ In short: We’re here to make gifting and receiving flowers easy, joyful, and stress-free. From your order to the moment your bouquet arrives, we promise no hidden fees, caring service, and flowers that make every occasion special.
